Terms and Conditions

Effective Date: January 1, 2025

Please read these terms and conditions carefully before using our services or accessing our website.

1. Introduction

Welcome to Zafsoft Solution, a sister concern of Uparjon! These Terms and Conditions govern your use of our website, software solutions, and other related services provided by Zafsoft. By using our services, you agree to comply with these terms. If you do not agree with any of these terms, you must refrain from using our services.

2. Scope of Services

We provide enterprise software solutions, including but not limited to:

  • ✔ Factory Inventory Management
  • ✔ ERP Solutions
  • ✔ Payroll and HR Systems
  • ✔ Real-Time Production Management with IoT Device Integration
  • ✔ Customized Software Development Services

The specifics of each service will be detailed in the service agreement or proposal.

3. User Responsibilities

By using our services, you agree to:

  • ✔ Provide accurate and complete information during registration or project onboarding.
  • ✔ Maintain confidentiality of login credentials and access keys.
  • ✔ Comply with all applicable laws and regulations while using our software.
  • ✔ Not misuse or reverse-engineer any part of our software solutions.

4. Software Licensing and Ownership

Zafsoft grants you a non-transferable, non-exclusive license to use our software solutions for the intended purpose. All intellectual property rights, including but not limited to copyrights, trademarks, and patents, remain the property of Zafsoft. Unauthorized reproduction, distribution, or modification of our software is strictly prohibited.

5. Data Privacy and Security

Your privacy is important to us. We implement industry-standard security measures to protect your data. Please refer to our Privacy Policy for details on how we collect, store, and use your information.

However, you are responsible for ensuring the security of your own systems and devices when accessing our services.

6. Payment and Refund Policy

Payment terms for our software and services will be defined in individual agreements or invoices. All payments must be made on time to avoid service interruptions. Refunds are only applicable for unused services or under specific circumstances as outlined in your agreement.

7. Limitation of Liability

To the fullest extent permitted by law, Zafsoft shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our software or services. Our total liability for any claims will not exceed the amount paid for the service in question.

8. Termination of Services

We reserve the right to suspend or terminate your access to our services at any time if you violate these terms or fail to comply with your contractual obligations.

9. Governing Law and Dispute Resolution

These terms are governed by the laws of Bangladesh. Any disputes will be resolved through arbitration in Dhaka, Bangladesh, and the decision of the arbitrator will be final and binding.

10. Amendments to Terms

Zafsoft reserves the right to update or modify these Terms and Conditions at any time. Any changes will be effective upon posting on our website. Continued use of our services constitutes your acceptance of the updated terms.

11. Contact Information

If you have any questions or concerns about these terms, please contact us at:

  • Email: support@uparjon.com
  • Phone: +880 1930 716738
  • Corporate Office: Shop #23 (Frist Floor), Chowdhury Mansion, 1 NO. Super Market, Mirpur - 1, Dhaka - 1216.
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